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Privacy Policy

Your Privacy Rights

This privacy policy outlines how Candida.com collects and utilizes your personal information when you interact with our web sites and services covered by this policy (“Services”). It also explains the options available to you regarding the use of your personal information and how you can access and update this data. We encourage you to carefully review the terms of our Privacy Policy. Please note that this Privacy Policy solely pertains to information collected through our Services. By using Our Site or accessing the Services, you signify your acceptance of this Privacy Policy.

Personal Information We Collect Directly From You

In various situations, we may collect personal information about you, particularly when you voluntarily provide it. For instance, when you create an account, make an online purchase, reach out to us with inquiries, offer feedback about our products, or respond to questions related to your product interests. While providing your personal information is optional, please note that it may limit access to certain features offered through our Services.

The personal information we may collect includes:

  • Contact information, such as your name, mailing address, email address, and telephone number;
  • Unique identifiers, including username and password;
  • Preferences information, such as product wish lists, order history, and marketing preferences;
  • Other information you provide to us in communications or in connection with other products or services, such as your age and gender.

User Data Supplementation

We may also collect information about you from other sources, including social media providers and commercially available sources such as data aggregators and public databases. Please be aware that we may combine various types of information collected about you and use it as described in this Privacy Policy.

Log Files

When you visit Our Site or use our Services, we may automatically collect certain information through automated means. This includes your internet protocol (“IP”) address, details about your web browser software and version, the uniform resource locator (“URL”) of the linking page if you accessed Our Site through a third-party link, your mobile device identifier, and other information related to the devices you use to access Our Site or the Services. Additionally, we may gather information about your activity while using Our Site and the Services, such as the pages you view, searches you perform using our “search” function, and other account-related details. Rest assured that we do not link this automatically collected data to other information we collect about you.

Tracking Technologies

As with many other companies, we and our third-party partners, such as advertising and marketing partners, use specific technologies such as cookies, beacons, tags, and scripts. These technologies are utilized for analyzing trends, administering the site, tracking user movements, and gathering demographic information about our user base as a whole. Reports may be generated based on the use of these technologies on an individual and aggregated basis.

You may have the option to disable cookies by adjusting the settings in your web browser. However, please be aware that without cookies, you may not be able to fully utilize all features of the Services.

Advertising

The personal information we collect may be used in the following ways:

  • Contact Us:
  • We use personal information to respond to your questions and comments communicated through the “Contact Us” feature provided by the Services.
  • Email Newsletters and Promotions:
  • With your permission, we may use personal information to send you newsletters, exclusive offers and promotions, and product news through email. We also use personal information to administer our promotions.
  • Surveys, Sweepstakes, and Message Boards:
  • Personal information may be used to enable your participation in features such as surveys, polls, sweepstakes, and message boards. Third-party service providers may be involved in conducting these surveys or sweepstakes, but they will be prohibited from using your personally identifiable information for other purposes.
  • Product Feedback:
  • Information provided to us regarding our products and services may be used to provide product feedback to our customers through the Services.
  • Other Uses of Information:
  • We may use personal information to provide you with the products, services, and information that you request. Additionally, we may use personal information for business analyses, improving the quality of our business, Services, and products, as well as for internal purposes such as administering our Services, investigating possible violations of contracts, and complying with legal obligations. Any other use of your personal information will be described to you at the time of collection or with your consent.

Information Sharing

We may share personal information with our affiliates but will not share your personal information in any other manner than outlined in this policy. In certain circumstances, we may share personal information with other entities for the following reasons:

  • Service Providers:
  • We may share personal information with service providers that perform specific functions or services on our behalf, such as hosting websites, managing databases, conducting analyses, sending communications, processing payments, shipping orders, providing live chat services, or other components of websites. These service providers are authorized to use your information solely for the purpose of providing the requested services.
  • Analytics:
  • We may allow third parties to collect information for analytical purposes to help us understand how people use the Services. For instance, the Services may use analytics tools provided by Google. You can learn more about Google’s data collection and usage as part of its tools at http://www.google.com/analytics/.
  • Marketing Partners:
  • We may share your personal information with select marketing partners that we believe would be of interest to you. If you prefer not to have your personal information shared with these partners, please contact us at su*****@****************ns.com.
  • Legal Process:
  • We may disclose your personal information in response to subpoenas, court orders, or other legal processes, cooperating with law enforcement or another government agency, and to comply with other legal obligations.
  • Protecting Our Services and Users:
  • We may disclose your personal information without your consent if we believe it is necessary in connection with investigating a breach of agreement, suspected or actual illegal activity, fraud prevention or detection, or violation of our Terms of Use or other contracts. Additionally, we may disclose your personal information to a government institution or your next of kin or authorized representative for the purpose of preventing or investigating financial abuse or identifying an individual who may have suffered physical harm.
  • Corporate Transactions:
  • Personal information may be shared in connection with a corporate transaction, such as a sale, assignment, divestiture, merger, bankruptcy, consolidation, reorganization, liquidation, or other transfer of the business or its assets. The recipient or prospective recipient of personal information will be obligated to use and disclose the information solely for transaction-related purposes, protect it with appropriate security safeguards, and return or destroy it within a reasonable time if the transaction does not proceed. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, along with any choices you may have regarding your personal information.
  • Other Circumstances:
  • We may share personal information with your consent or as otherwise described to you at the point of collection.

Information Collected From Visitors Outside North America

If you use the Services from outside the United States or Canada and provide us with personal information, please be aware that your personal information may be transferred, stored, and processed in the United States, Canada, or other locations selected by the Company.

The data protection laws in the United States or Canada may not be as comprehensive as those in your country of residence. By interacting with the Company and using the Services, you consent to the transfer of your personal information to the designated locations.

Your Choices

f you wish to receive marketing offers or solicitations from us via email, you may subscribe to our SMS marketing. Keep in mind that it may take up to 10 days for your request to be effective. If you prefer not to receive marketing emails from us, please contact us at su*****@****************ns.com.

Note that this request will not affect non-commercial messages, such as purchase-related communications, which we may still send you even if you opt out of marketing messages.

If you have established a user account in connection with our Services, you may be able to review and request changes to some of the information we have about you through your account settings or by contacting us at su*****@****************ns.com. We will respond to your access request within 30 days.

Retention Of Personal Information

We will retain your information for as long as your account is active or as needed to provide you with the requested services.

If you wish to cancel your account or no longer want us to use your information to provide you with services, please contact us at su*****@****************ns.com. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Sharing Site Content With A Friend

You may share certain content from our Services with others by requesting us to forward the content. To facilitate this, we will ask for both the recipient’s and your name and email addresses. We will send your friend a one-time email inviting them to visit the site.

Please be assured that we store this information solely for the purpose of sending this one-time email and tracking the success of our referral program. Should we collect personal information in this manner, we will only use it to fulfill your request and for no other purpose. If your friend wishes to have this information removed from our database, they can contact us at su*****@****************ns.com.

Reviews

Our Services may include customer reviews. Please be aware that any information you provide in this area may be read, collected, and used by others who access them.

If you would like to request the removal of your personal information from our customer reviews, please contact us at su*****@****************ns.com. In some cases, we may not be able to remove your personal information, and if that occurs, we will inform you and provide an explanation.

Social Media Widgets

Our Services may include Social Media features, such as the Facebook Like button. These features may collect your IP address and the page you are visiting on our site.

Additionally, they may set a cookie to enable the feature to function correctly. Social Media features may be hosted by third parties or directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing them.

Third-Party Websites

Our Services may provide links to websites operated by third parties for your convenience and information. These websites and applications operate independently from us, and we do not control their privacy practices. We encourage you to review the privacy policies of any third-party websites and applications you use to better understand their privacy practices.

How We Protect Personal Information

We maintain reasonable security measures to protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the information you provide through our Services. Among other safeguards, we use Secure Sockets Layer (“SSL”) technology to help protect the transmission of your payment card data over the internet.

While we strive to protect your personal information and privacy, please be aware that no data transmission over the internet or stored on a server can be guaranteed to be 100% secure. Consequently, we cannot guarantee or warrant the security of any information you disclose or transmit to us online, and we cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.

If you have any security-related questions, please contact us at su*****@****************ns.com.

Updates To Out Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If changes are made, we will post the revised policy on this page and indicate the effective date at the top of the page. While we will try to provide advance notice of any significant changes, we may make immediate modifications if required. It is your responsibility to check this page regularly for any updates.

If we make any material changes that may affect you, we will notify you via email (sent to the email address specified in your account) or through a prominent notice on this Site before the changes become effective.

Children’s Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that a child has provided us with Personal Information without their consent, they should contact us via the contact details listed below. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

SMS Marketing

By subscribing to SMS marketing, you agree to receive recurring automated marketing text messages at the phone number provided. Consent is not a condition of purchase. You can unsubscribe by texting STOP or seek assistance by texting HELP. Message and data rates may apply. Please review the terms of use and privacy policy.

How To Contact Us

If you have any questions or comments about this Privacy Policy, or if you want us to update your information or preferences, please contact us by:

Email: su*****@****************ns.com

Mail: Candida.com, P.O. Box 8739, Havelock North Hawkes Bay, 4157 New Zealand

Thank you for your attention to our Privacy Policy. If you have any further inquiries, please feel free to reach out to us.